- Provide exceptional customer service and support via phone, email, and live chat.
- Respond to customer inquiries, complaints, and requests in a timely and professional manner.
- Identify and assess customers' needs to achieve satisfaction, and escalate complex issues to the appropriate department.
- Maintain accurate and detailed customer records, including interactions, transactions, and resolutions.
- Process orders, returns, and exchanges, and ensure accurate billing and shipping information.
- Assist customers with product information, troubleshooting, and technical support.
- Educate customers on company policies, procedures, and product features.
Job Types: Full-time, Permanent
Salary: From Php20,000.00 per month
Benefits:
- Discounted lunch
- Free parking
- Gym membership
- Life insurance
- Opportunities for promotion
- Paid training
Schedule:
- Day shift
- Night shift
Supplemental pay types:
- 13th month salary
- Commission pay
Ability to commute/relocate:
- Lipa, Batangas: Reliably commute or planning to relocate before starting work (Required)
